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Terms of Service

Last updated: March 1, 2026

1. License grant

Upon purchase, we grant you a non-exclusive, non-transferable license to use WP Comply Pro on the number of WordPress installations specified by your plan:

  • Pro: 1 WordPress installation
  • Agency: Up to 25 WordPress installations

The free version of WP Comply is available under the GPLv2 license via WordPress.org.

2. Subscription and billing

Pro and Agency licenses are annual subscriptions billed through our payment processor. Your subscription automatically renews each year unless cancelled. You may cancel at any time through the customer portal.

3. Refund policy

We offer a 14-day money-back guarantee. If the plugin doesn't work as described on your site, contact [email protected] for a full refund.

Refunds after 14 days are handled on a case-by-case basis.

4. Updates and support

Your subscription includes:

  • All plugin updates released during your subscription period
  • Email support (priority for Pro/Agency customers)

If your subscription expires, existing fixes remain applied but you will not be able to generate new AI fixes, create new reports, or receive plugin updates. Runtime fixes will continue to work for previously generated fixes.

5. OpenAI API usage

AI features (such as alt text generation) require your own OpenAI API key. You are responsible for your OpenAI API costs and compliance with OpenAI's terms of service. We do not control, monitor, or store the data processed through your OpenAI key.

6. Limitation of liability

WP Comply is provided "as is" without warranty of any kind. We do not guarantee that the plugin will make your website fully WCAG compliant. No automated tool can replace a manual accessibility audit.

Our total liability is limited to the amount you paid for your subscription in the 12 months preceding the claim.

7. Restrictions

You may not:

  • Redistribute, resell, or sublicense the Pro plugin
  • Use one license on more sites than your plan allows
  • Remove copyright notices or license verification code
  • Use the plugin for illegal purposes

8. Termination

We may terminate your license if you violate these terms. Upon termination, you must remove the Pro plugin from all WordPress installations.

9. Changes to terms

We may update these terms from time to time. Material changes will be communicated via email to active subscribers.

10. Contact

For questions about these terms, contact [email protected].